The Centre for Pharmacy Workforce Studies is part of
the School of Pharmacy and Pharmaceutical Sciences
Centre for Pharmacy Workforce Studies

Skill mix in community pharmacy: exploring and defining the roles of dispensary support staff

This study clarified and described the tasks undertaken by dispensary support staff in the community pharmacy setting, and identified the factors likely to affect skill mix. It used a case study design for the preliminary stages of the work, and a survey design to test the generalisability of the findings.

Sponsor Sir Hugh Linstead Community Pharmacy Practice Research Fellowship (RPSGB)
Duration 18 months
Funding £29k
Start and end dates January 2003 to June 2004
Principal Investigator Rachel Mullen
Supervisor Karen Hassell